🔐 Privacy Policy

ZenZhiin ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use QuickZhiin, our cloud-based accounting software and related services. By using QuickZhiin, you consent to the practices described in this policy.

1. Information We Collect
a. Information You Provide
• Account details (name, email, phone number, company name)
• Billing details (for paid subscriptions)
• Business data uploaded by users (invoices, receipts, customer info, etc.)
b. Information We Collect Automatically
• Log data (IP address, browser type, access time)
• Usage data (features used, navigation patterns)
• Device data (device type, OS)

2. How We Use Your Information
We use the information to:
• Provide and maintain the QuickZhiin service
• Personalize your experience Improve our platform’s performance and features
• Communicate with you (support, billing, updates) Ensure compliance with legal and regulatory obligations Prevent fraud and misuse of our platform

3. Data Storage and Security
• All user data is stored securely in the cloud using industry-standard encryption.
• We take appropriate technical and organizational measures to protect your data.
• Access to your data is limited to authorized personnel only.

4. Sharing of Information
We do not sell or rent your personal information. We may share data only in the following cases:
• With third-party service providers (e.g., payment processors, cloud hosting) under strict confidentiality agreements
• When required by law or government authorities
• To protect our rights or the rights of others (fraud prevention, legal claims, etc.)

5. Data Retention
We retain your data:
• As long as your account is active
• As required by law or for legitimate business purposes (e.g., billing records, audit)
Upon termination or deletion of your account, data may be retained for a limited period (e.g., 30–90 days) before permanent deletion.

6. Your Rights (PDPA – Malaysia)
Under Malaysia’s Personal Data Protection Act (PDPA), you have the right to:
• Access and correct your personal data
• Withdraw consent for processing (which may affect your use of the service)
• Request deletion or restriction of your data under certain circumstances
To exercise these rights, contact us at privacy@zenzhiin.com

7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Keep you logged in
• Remember preferences
• Analyze usage for improvement
You can control cookies through your browser settings.

8. Third-Party Links
QuickZhiin may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

9. Children’s Privacy
QuickZhiin is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you via email or through the platform when material changes occur. The latest version will always be available on our website.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
📧 privacy@zenzhiin.com
🏢 ZenZhiin, Kuala Lumpur, Malaysia